Sister Brother Keeper

Support

Help with SBK — how it works, what it protects, and how to reach us.  ·  Contact: info@noratec.org

In an emergency, call 911. SBK is a supplemental, community-based safety tool — not a substitute for 911 or any official emergency, police, medical, or rescue service.

Frequently asked questions

Does SBK track my location all the time?

No. SBK never runs continuous tracking. Location is only ever shared as part of a signal you actively send — and only with the trusted circle you choose. When your signal stands down, sharing stops.

What is a “circle” and who's in it?

Your circle is the small group of trusted people — your keepers — you invite to respond when you signal. You build it, you control it, and you can add or remove anyone at any time. Noratec is never a member of your circle.

How does predictive routing work without the cloud watching me?

Routing is computed on your device. SBK calculates the fastest safe path between responders and you locally, then shares only the result with your circle over an encrypted channel. The intelligence never leaves your phone as raw data.

Does SBK work without internet or signal?

SBK is built for low- and no-signal moments. A distress signal is held safely on-device and transmits automatically the instant any connection returns, so help can begin moving the moment you're reachable.

Do you sell or share my data?

Never. There is no data harvesting in SBK and no advertising model behind it. Your movements, your circle, and your signals are not collected for profiling and are not for sale — by architecture, not just by policy. See our Privacy Policy.

When will SBK be available?

SBK is coming to iOS and Android. Join the early-access list from our home page and we'll reach out as launch approaches in your region.

Is SBK a replacement for emergency services?

No. SBK strengthens the trusted circle around you and helps coordinate response — it complements official emergency services and is not a substitute for them. In a life-threatening emergency, always contact your local emergency number.

How do I delete my account and data?

You can request account and data deletion in-app (Settings → Delete Account) or by emailing info@noratec.org. See the Privacy Policy for details.

Contact us

Still need a hand? Email info@noratec.org — our team reads every message and you'll get a real, human reply.

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